Legal notice

LEGAL NOTICE AND DISCLAIMER

The online shop Anavéa (anaveacare.com) is operated by the company listed below, which is also the provider of the e-commerce services (hereinafter: the seller).

Company details

Official company name: Zdravstvena nega, Anavéa Care, Ana Fernandez Jurman s.p.
Registered office and business address: Trg komandanta Staneta 8, 1000 Ljubljana, Slovenia
Email: info@anaveacare.com

Registration details

Registration number: 7572468000
VAT number: SI93839561
VAT registered: Yes
Business register entry: The company is entered in the business register kept by AJPES; date of entry: 1 September 2026

Out-of-court resolution of consumer disputes

The seller does not recognise any alternative dispute resolution provider as competent to resolve consumer disputes. The online dispute resolution (ODR) platform is available at: https://ec.europa.eu/consumers/odr/

Disclaimer (statement on the non-medical nature of the products)

The online shop anaveacare.com and its parent company are not registered suppliers of medical devices or medicinal products. None of the products or bundles offered in our online shop is registered as a medical device, and none contains active pharmaceutical ingredients.

Our products are intended solely for cosmetic care, personal hygiene, general comfort and surface protection of intact skin. All information, descriptions and content on our website are for information purposes only and in no way constitute health claims, nor do they replace the professional advice of a doctor, pharmacist or other healthcare professional.

For safe and correct use, we expressly draw your attention to the following:

Not for medical use: Our plasters, gauze and tapes are not sterile medical devices for wound care. Their use on open wounds, deep injuries, burns, post-operative wounds or any injuries requiring medical care is strictly prohibited. In the event of health problems, seek medical help immediately.
Cold packs: These are aids for general comfort at home. Never place them directly on the skin, as they can cause frostbite. Always wrap them in a suitable cloth.
Cosmetic use of creams: All creams are cosmetic products. If you have allergies or sensitive skin, check the ingredients before use and test the product on a small area of healthy skin.

Reliance on the information on our website and use of the products is entirely at your own risk.